Knowing you’re about to receive criticism might be one of the worst feelings you can experience in a workplace setting. Your palms start to sweat, you feel that pit in your stomach, and suddenly you’re fighting the urge to cry. Maybe you messed up in a big way, or maybe your boss just wants to advise you on a better way to do something. Sometimes when you’re in the thick of it, it doesn’t really matter if it’s a big deal or not. What matters is that you were wrong, and people noticed.
If you’re not accustomed to hearing constructive criticism, it can be hard to get past the initial embarrassment to get to the core of what the feedback-giver is saying.
Luckily, accepting feedback graciously and acting on it to improve your work performance is a skill that anyone can learn. To see what the experts have to say on the matter, we talked to Ashley Mclauchlan, a Senior Leadership Trainer at Quicken Loans.
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